All Systems Operational

About This Site

Welcome to DANAConnect's Platform Status Page.

If you are encountering an issue, please contact our support at helpdesk@danaconnect.com
You can also check more platform real-time metrics at http://stats.danaconnect.com

Uptime over the past 90 days. View historical uptime.
Web Operational
90 days ago
99.98 % uptime
Today
Portal US-EST1 ? Operational
90 days ago
100.0 % uptime
Today
Portal Apps US-EST1 ? Operational
90 days ago
100.0 % uptime
Today
Landing Pages Operational
90 days ago
100.0 % uptime
Today
Web Forms Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Document Upload API Operational
90 days ago
100.0 % uptime
Today
Do Not Contact List API Operational
90 days ago
100.0 % uptime
Today
One Time Password API Operational
90 days ago
100.0 % uptime
Today
Conversation API Operational
90 days ago
99.97 % uptime
Today
SMTP Service Operational
90 days ago
100.0 % uptime
Today
Bulk Contacts Load API Operational
90 days ago
100.0 % uptime
Today
Outbound Dispatchers Operational
90 days ago
99.97 % uptime
Today
Email platform Operational
90 days ago
99.92 % uptime
Today
Director - Workflow Orchestration Operational
90 days ago
100.0 % uptime
Today
Webhooks (API Request Node) Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
SMS -Venezuela - Telefónica Movistar ? Operational
90 days ago
100.0 % uptime
Today
SMS - Infobip API Operational
90 days ago
100.0 % uptime
Today
SMS - Venezuela - Digitel ? Operational
90 days ago
100.0 % uptime
Today
ETL, Audit & Reports Operational
90 days ago
100.0 % uptime
Today
Audit Reports & Delivery Logs Operational
90 days ago
100.0 % uptime
Today
Real-Time Reporting Operational
90 days ago
100.0 % uptime
Today
Custom ETL Processing Operational
90 days ago
100.0 % uptime
Today
Automated Contact Loading Operational
90 days ago
100.0 % uptime
Today
Third-Party Components & Services Operational
AWS cloud9-us-east-2 Operational
AWS cloudfront Operational
AWS cloud9-us-east-1 Operational
AWS route53 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
Site DANAConnect ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Portal US-EST1 response time
Fetching
Conversation API response time
Fetching
Portal Apps US-EST1 response time
Fetching
Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025
Delay in dispatching communications via email / Retraso en despacho de comunicaciones via Email
Resolved - This incident has been resolved.
Jan 18, 10:45 EST
Monitoring - Se culmino con exito la migracion de todo el sistema de almacenamiento al nuevo servidor, el mismo ya se encuentra operativo. Pasaremos a uan fase de monitoreo para verificar que todo el sistema opera al 100% y todos los despachos se estan procesando de manera correcta.
Jan 17, 21:26 EST
Identified - Queremos informarles que hemos detectado un error a nivel de sistema operativo en uno de nuestros servidores de envíos de correos. Como medida inmediata, nuestro equipo técnico está trabajando arduamente en la migración de toda la información y datos relevantes a un nuevo servidor.

Agradecemos su comprensión y paciencia mientras gestionamos esta situación. Nuestro objetivo es restablecer el servicio a la brevedad posible y garantizaremos que todas las medidas necesarias se tomen para evitar inconvenientes futuros.

Cualquier novedad será comunicada oportunamente.
Jan 17, 19:56 EST
Investigating - Se a detectado un incidente en uno de nuestros servidores de despacho, el cual está generando retrasos en el envío de correos electrónicos.

Estamos trabajando para resolver este problema lo antes posible y les mantendremos informados sobre cualquier actualización.

Agradecemos su comprensión y paciencia.
Jan 17, 15:59 EST
Jan 17, 2025
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

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