All Systems Operational

About This Site

Welcome to DANAConnect's Platform Status Page.

If you are encountering an issue, please contact our support at helpdesk@danaconnect.com
You can also check more platform real-time metrics at http://stats.danaconnect.com

Web Operational
90 days ago
100.0 % uptime
Today
Portal US-EST1 ? Operational
90 days ago
100.0 % uptime
Today
Portal Apps US-EST1 ? Operational
90 days ago
100.0 % uptime
Today
Landing Pages Operational
90 days ago
100.0 % uptime
Today
Web Forms Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Document Upload API Operational
90 days ago
100.0 % uptime
Today
Do Not Contact List API Operational
90 days ago
100.0 % uptime
Today
One Time Password API Operational
90 days ago
100.0 % uptime
Today
Conversation API Operational
90 days ago
100.0 % uptime
Today
SMTP Service Operational
90 days ago
100.0 % uptime
Today
Bulk Contacts Load API Operational
90 days ago
100.0 % uptime
Today
Outbound Dispatchers Operational
90 days ago
100.0 % uptime
Today
Email platform Operational
90 days ago
100.0 % uptime
Today
Director - Workflow Orchestration Operational
90 days ago
100.0 % uptime
Today
Webhooks (API Request Node) Operational
90 days ago
100.0 % uptime
Today
ETL, Audit & Reports Operational
90 days ago
100.0 % uptime
Today
Audit Reports & Delivery Logs Operational
90 days ago
100.0 % uptime
Today
Real-Time Reporting Operational
90 days ago
100.0 % uptime
Today
Custom ETL Processing Operational
90 days ago
100.0 % uptime
Today
Automated Contact Loading Operational
90 days ago
100.0 % uptime
Today
Third-Party Components & Services Operational
AWS cloud9-us-east-2 Operational
AWS cloudfront Operational
AWS cloud9-us-east-1 Operational
AWS route53 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Portal US-EST1 response time
Fetching
Conversation API response time
Fetching
Portal Apps US-EST1 response time
Fetching
SMTP Service response time
Fetching
Past Incidents
Jan 28, 2022
Resolved - This incident has been resolved.
Jan 28, 16:52 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 16:14 EST
Update - We have detected a bottleneck in a network card, which has delayed the delivery of messages.

The expected time to return to normal is 1 hour.
Jan 28, 15:50 EST
Update - We are continuing to work on delays on messages.
Transactional messages are being delivered.

New activations are currently being queued.
Jan 28, 15:43 EST
Identified - We are experiencing delays in the delivery of outbound messages. We will provide updates as we work towards a resolution.
Jan 28, 15:39 EST
Jan 27, 2022

No incidents reported.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.