All Systems Operational

About This Site

Welcome to DANAConnect's Platform Status Page.

If you are encountering an issue, please contact our support at helpdesk@danaconnect.com
You can also check more platform real-time metrics at http://stats.danaconnect.com

Web Operational
90 days ago
99.98 % uptime
Today
Portal US-EST1 ? Operational
90 days ago
99.99 % uptime
Today
Portal Apps US-EST1 ? Operational
90 days ago
100.0 % uptime
Today
Landing Pages Operational
90 days ago
100.0 % uptime
Today
Web Forms Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Document Upload API Operational
90 days ago
100.0 % uptime
Today
Do Not Contact List API Operational
90 days ago
100.0 % uptime
Today
One Time Password API Operational
90 days ago
100.0 % uptime
Today
Conversation API Operational
90 days ago
99.99 % uptime
Today
SMTP Service Operational
90 days ago
99.99 % uptime
Today
Bulk Contacts Load API Operational
90 days ago
100.0 % uptime
Today
Outbound Dispatchers Operational
90 days ago
99.99 % uptime
Today
Email platform Operational
90 days ago
99.99 % uptime
Today
Director - Workflow Orchestration Operational
90 days ago
99.98 % uptime
Today
Webhooks (API Request Node) Operational
90 days ago
99.99 % uptime
Today
SMS Operational
90 days ago
99.98 % uptime
Today
SMS -Venezuela - Telefónica Movistar ? Operational
90 days ago
99.97 % uptime
Today
SMS - Infobip API Operational
90 days ago
99.98 % uptime
Today
SMS - Venezuela - Digitel ? Operational
90 days ago
100.0 % uptime
Today
ETL, Audit & Reports Operational
90 days ago
99.97 % uptime
Today
Audit Reports & Delivery Logs Operational
90 days ago
99.95 % uptime
Today
Real-Time Reporting Operational
90 days ago
100.0 % uptime
Today
Custom ETL Processing Operational
90 days ago
99.95 % uptime
Today
Automated Contact Loading Operational
90 days ago
100.0 % uptime
Today
Third-Party Components & Services Operational
AWS cloud9-us-east-2 Operational
AWS cloudfront Operational
AWS cloud9-us-east-1 Operational
AWS route53 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
Site DANAConnect ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Portal US-EST1 response time
Fetching
Conversation API response time
Fetching
Portal Apps US-EST1 response time
Fetching
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024
Resolved - This incident has been resolved.
Feb 25, 10:49 EST
Update - We are continuing to investigate this issue.
Feb 24, 16:37 EST
Investigating - We will provide updates as we work towards a resolution.
Feb 24, 16:36 EST
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 00:27 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 22:44 EST
Scheduled - Dear users,

We notify that on February 24, 2024, we will perform maintenance on our EKS Cluster service. This maintenance window is scheduled to last 2 hours, during which there will be a total interruption of service while the update process from version 1.24 to version 1.25 is carried out.

The two-hour work plan is distributed as follows:

-. The first hour will be allocated to the EKS update process and restart of components associated with the cluster.

-. The second hour will be available only if it is necessary to apply a roll back to the EKS update process.

During this period, we ask for your understanding and apologize for any inconvenience this may cause. We are committed to guaranteeing the safety and quality of our services.

Sincerely,

The DANAconnect team

Feb 23, 22:43 EST
Feb 23, 2024
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.