All Systems Operational

About This Site

Welcome to DANAConnect's Platform Status Page.

If you are encountering an issue, please contact our support at helpdesk@danaconnect.com
You can also check more platform real-time metrics at http://stats.danaconnect.com

Web Operational
90 days ago
100.0 % uptime
Today
Portal US-EST1
Operational
90 days ago
100.0 % uptime
Today
Portal Apps US-EST1
Operational
90 days ago
100.0 % uptime
Today
Landing Pages Operational
90 days ago
100.0 % uptime
Today
Web Forms Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Document Upload API Operational
90 days ago
100.0 % uptime
Today
Do Not Contact List API Operational
90 days ago
100.0 % uptime
Today
One Time Password API Operational
90 days ago
100.0 % uptime
Today
Conversation API Operational
90 days ago
100.0 % uptime
Today
SMTP Service Operational
90 days ago
100.0 % uptime
Today
Bulk Contacts Load API Operational
90 days ago
99.95 % uptime
Today
Outbound Dispatchers Operational
90 days ago
99.98 % uptime
Today
Email platform Operational
90 days ago
99.94 % uptime
Today
Director - Workflow Orchestration Operational
90 days ago
100.0 % uptime
Today
Webhooks (API Request Node) Operational
90 days ago
100.0 % uptime
Today
ETL, Audit & Reports Operational
90 days ago
100.0 % uptime
Today
Audit Reports & Delivery Logs Operational
90 days ago
100.0 % uptime
Today
Real-Time Reporting Operational
90 days ago
100.0 % uptime
Today
Custom ETL Processing Operational
90 days ago
100.0 % uptime
Today
Automated Contact Loading Operational
90 days ago
100.0 % uptime
Today
Third-Party Components & Services Operational
AWS cloud9-us-east-2 Operational
AWS cloudfront Operational
AWS cloud9-us-east-1 Operational
AWS route53 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
Mensajeria SMS Operadora Movistar Venezuela
Operational
90 days ago
100.0 % uptime
Today
Mensajeria SMS Operadora Digitel
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Portal US-EST1 response time
Fetching
Conversation API response time
Fetching
Portal Apps US-EST1 response time
Fetching
SMTP Service response time
Fetching
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:01 EDT
Scheduled - Les informamos que, a partir del sábado 23 de septiembre a las 10:00 pm y hasta el domingo 24 de septiembre a las 08:00 am, Telefónica Venezolana estará ejecutando trabajos en sus servidores, lo que puede generar afectación en la mensajería premium durante ese período. Cualquier información adicional que se genere asociada a esta actividad se las estaremos comunicando de manera oportuna.
Sep 21, 12:54 EDT
Sep 23, 2023
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
Resolved - This incident has been resolved.
Sep 16, 14:44 EDT
Update - We continue to monitor email delivery and are ready to assist you
Sep 16, 06:33 EDT
Update - We are currently monitoring every conversation and every message.
Please do not hesitate to write to us if you have any questions

Sep 15, 21:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 20:22 EDT
Investigating - We are currently investigating this issue.
Sep 15, 16:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 12:49 EDT
Update - We are continuing to investigate this issue.
Sep 15, 12:00 EDT
Investigating - We are currently investigating this issue.
Sep 15, 11:01 EDT