We experienced delay in the delivery of some outbound emails

Incident Report for DANAConnect

Resolved

This incident has been resolved.

Posted Sep 16, 2023 - 14:44 EDT

Update

We continue to monitor email delivery and are ready to assist you

Posted Sep 16, 2023 - 06:33 EDT

Update

We are currently monitoring every conversation and every message.
Please do not hesitate to write to us if you have any questions

Posted Sep 15, 2023 - 21:36 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2023 - 20:22 EDT

Investigating

We are currently investigating this issue.

Posted Sep 15, 2023 - 16:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2023 - 12:49 EDT

Update

We are continuing to investigate this issue.

Posted Sep 15, 2023 - 12:00 EDT

Investigating

We are currently investigating this issue.

Posted Sep 15, 2023 - 11:01 EDT

This incident affected: Outbound Dispatchers (Email platform).