We experienced delay in the delivery of some outbound emails

Incident Report for DANAConnect

Resolved

This incident has been resolved.

Posted Sep 14, 2023 - 21:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2023 - 19:43 EDT

Investigating

We have detected that one email server has a technical problem. We are routing all the new messages to different email servers

Posted Sep 14, 2023 - 17:54 EDT

This incident affected: Outbound Dispatchers (Email platform).