Maintenance coming up on 23-02-2024 - Updating an Amazon EKS cluster Kubernetes version
Scheduled Maintenance Report for DANAConnect
Completed
The scheduled maintenance has been completed.
Posted Feb 24, 2024 - 00:27 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 23, 2024 - 22:44 EST
Scheduled
Dear users,

We notify that on February 24, 2024, we will perform maintenance on our EKS Cluster service. This maintenance window is scheduled to last 2 hours, during which there will be a total interruption of service while the update process from version 1.24 to version 1.25 is carried out.

The two-hour work plan is distributed as follows:

-. The first hour will be allocated to the EKS update process and restart of components associated with the cluster.

-. The second hour will be available only if it is necessary to apply a roll back to the EKS update process.

During this period, we ask for your understanding and apologize for any inconvenience this may cause. We are committed to guaranteeing the safety and quality of our services.

Sincerely,

The DANAconnect team
Posted Feb 23, 2024 - 22:43 EST
This scheduled maintenance affected: Web (Portal US-EST1, Portal Apps US-EST1, Landing Pages, Web Forms), Outbound Dispatchers (Email platform, Director - Workflow Orchestration, Webhooks (API Request Node)), Third-Party Components & Services (AWS cloud9-us-east-2, AWS cloudfront, AWS cloud9-us-east-1, AWS route53, AWS s3-us-east-2, AWS ec2-us-east-1, AWS ec2-us-east-2), ETL, Audit & Reports (Audit Reports & Delivery Logs, Real-Time Reporting, Custom ETL Processing, Automated Contact Loading), SMS (SMS -Venezuela - Telefónica Movistar, SMS - Infobip API, SMS - Venezuela - Digitel), API (Document Upload API, Do Not Contact List API, One Time Password API, Conversation API, SMTP Service, Bulk Contacts Load API), and Site DANAConnect.